ruby88 Privacy Policy

When you register and use ruby88, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity and comply with applicable regulations. Additionally, we automatically collect technical data when you access our platform, including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We do not collect any information beyond what is reasonably necessary for these stated purposes.

The personal information we collect is used exclusively to operate, maintain, and improve the ruby88 platform and the services we provide to players in the Philippines. Your account details are used to verify your identity, process transactions, and communicate important account-related updates such as security alerts, withdrawal confirmations, and policy changes. Transaction data is used to process your deposits and withdrawals accurately and to maintain a complete financial record for your account. We may use your contact information to send you service-related communications; we will not send unsolicited marketing messages without your explicit consent. Technical and usage data is analysed in aggregate to identify platform performance issues, improve navigation, and enhance the mobile gaming experience. We may also use your information to comply with legal obligations, including anti-money laundering requirements and responsible gaming regulations applicable in the Philippines. At no point will your personal data be sold, rented, or traded to any third party for commercial or marketing purposes.

ruby88 does not sell or share your personal information with third parties for advertising or marketing purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. These third-party providers are prohibited from using your data for any purpose other than the service they are contracted to deliver. In certain circumstances, we may be required by law or by a competent regulatory authority in the Philippines to disclose personal information; in such cases, we will comply with the legal requirement while taking reasonable steps to notify you where permitted. If ruby88 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never disclose your personal information to other players or to any unauthorised third party.

All personal data collected by ruby88 is stored on secure servers with access restricted to authorised personnel only. We implement industry-standard security measures including data encryption in transit and at rest, firewall protection, and regular security audits to safeguard your information against unauthorised access, loss, or misuse. Account access is protected by password authentication, and we strongly encourage all players to use a strong, unique password and to keep their login credentials confidential. In the event of a data breach that poses a risk to your rights or interests, we will notify affected users and the relevant authorities in accordance with applicable data protection laws in the Philippines. Your data is retained for as long as your account remains active and for a reasonable period thereafter as required by law or for legitimate business purposes such as dispute resolution and fraud prevention. Once data is no longer required, it is securely deleted or anonymised. We continuously review and update our security practices to address emerging threats.

As a player based in the Philippines, you have specific rights regarding your personal data held by ruby88. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a clear and understandable format. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also request the deletion of your personal data, subject to any legal retention obligations that may prevent immediate erasure — for example, transaction records required for regulatory compliance. If you believe your data is being processed in a manner that is unlawful or inconsistent with this policy, you have the right to object to that processing. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. We are committed to making this process straightforward and accessible for all our players.

ruby88 uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that the site functions correctly across different devices and browsers. Cookies are small text files stored on your device that help us remember your preferences, maintain your session while you are logged in, and analyse how players interact with different parts of the platform. We use strictly necessary cookies that are essential for the platform to operate, as well as analytical cookies that help us understand usage patterns and improve our service. We do not use cookies to serve third-party advertising or to track your activity across other websites. You can manage or disable cookies through your browser settings at any time; however, please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use ruby88 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

ruby88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, the updated policy will be published on this page with a revised effective date, and registered players may be notified via email or an in-platform notice. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have questions about this policy or about how your data is handled, please refer to our FAQ page or contact our support team at the email address shown in the footer. For concerns related to responsible gaming and your account wellbeing, please visit our Responsible Gaming page. We are always here to help and to ensure your experience on ruby88 is safe, fair, and transparent.